Objective:

To obtain a challenging position as a Claims Specialist where I can utilize my strong analytical and problem-solving skills in assessing and processing claims, while providing excellent customer service.

Professional Experience:

ABC Insurance Company, Claims Specialist (2018-present)

- Processed and assessed auto and property insurance claims, ensuring accuracy and completeness of documentation

- Investigated and evaluated claims to determine coverage and liability

- Collaborated with internal departments and external vendors to facilitate claim resolution

- Provided excellent customer service, addressing and resolving customer inquiries and concerns

- Maintained accurate and detailed records of claims and correspondence

XYZ Insurance Company, Claims Assistant (2016-2018)

- Assisted Claims Specialists in processing and assessing auto and property insurance claims

- Conducted initial investigations of claims and gathered relevant information

- Communicated with customers to obtain necessary documentation and information

- Maintained accurate and detailed records of claims and correspondence

Education:

Bachelor of Science in Business Administration, Major in Insurance (2016)

University of ABC

Skills:

- Strong analytical and problem-solving skills

- Excellent customer service skills

- Ability to effectively communicate with customers, internal departments, and external vendors

- Attention to detail and accuracy in documentation and record-keeping

- Knowledge of insurance policies and regulations

Certifications:

- Associate in Claims (AIC)

- Property and Casualty Insurance License

References:

Available upon request.